Privacy Policy

A legal disclaimer

Privacy Policy

Last Updated: November 5, 2025

DR.H2O respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data in compliance with the Personal Information Protection and Electronic Documents Act (PIPEDA) and other applicable Canadian privacy laws.

1. Information We Collect

We may collect the following types of information when you visit our website or contact us:

Personal information (name, email, phone number, etc.) when you submit an inquiry, request a quote, or make a purchase.
Payment information when purchasing products or services (processed securely through trusted third-party payment providers).
Technical data, such as IP address, browser type, and pages visited, to improve website performance and security.

2. How We Use Your Information

We use collected information to:

Provide and manage our products and services;
Respond to inquiries or service requests;
Improve website functionality and customer experience;
Process payments and issue receipts;
Send service updates, maintenance reminders, or promotional information (with your consent).

We do not sell or rent your information to third parties.

3. Data Protection

We implement reasonable physical, electronic, and managerial measures to protect your personal data from unauthorized access, disclosure, or misuse. Only authorized personnel have access to personal information.

4. Sharing Information

We may share limited personal information with trusted third parties who assist in providing our services — such as payment processors or delivery companies. These partners are bound by confidentiality agreements and required to protect your data.

5. Cookies and Tracking

Our website may use cookies to enhance user experience, track visits, and analyze site performance. You can disable cookies in your browser settings, but this may affect website functionality.

6. Your Rights

You have the right to:

Access and correct your personal information;
Withdraw consent for communication;
Request deletion of your data (subject to legal or contractual requirements).

To exercise these rights, contact us at drh2o2025@gmail.com.

7. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those sites and encourage you to review their privacy policies.

8. Updates to This Policy

We may update this Privacy Policy from time to time. The most recent version will always be available on www.drh2o.ca with the updated date clearly displayed.